1. Scope and controller
This policy covers flowy Share, not the separate recorder for Mac.
FRTN SOFTWARE S.R.L., Romania, is the controller for account administration, website use and security. Our contact details appear below.
2. Information we process
- Account data: email, sign-in details, preferences and profile information supplied by your sign-in provider.
- Content: uploaded videos and their contents, filenames, sizes, links and upload or expiry dates.
- Billing data: purchase and subscription details.
- Technical data: IP address, browser and device information, usage and security records, including security identifiers derived from email and network information.
- Correspondence: information you send us.
Sources include you, your browser, sign-in and payment providers, and uploaders whose content contains your information.
3. Purposes and legal bases
- Contract: providing your account, video hosting, subscription and related support.
- Legitimate interests: delivering requested videos, maintaining service reliability, preventing misuse, enforcing limits and handling enquiries or legal claims.
- Legal obligations: accounting, tax and other applicable legal requirements.
- Consent: non-essential cookies and analytics where required by law.
We cannot provide an account, upload or purchase without the information necessary for that service.
6. Retention and deletion
- Videos: 3 days on Free or 30 days on Plus from completed upload. Files are deleted after expiry or removal. Filename, size and dates may remain in private history until you delete the entry or account.
- Accounts: retained while open. Account deletion in Settings starts removal of associated data; individual videos and history can be deleted in My Videos.
- Usage and security: rolling usage and free-upload security records are kept for 30 days, including after video or account deletion, before scheduled removal.
- Other records: billing, logs and correspondence are kept as needed for their purpose, legal retention periods or legal claims. Backup copies follow provider deletion cycles.
7. International transfers
Providers may process data outside the European Economic Area, including in the United States. Where required, transfers rely on an adequacy decision or appropriate safeguards, such as standard contractual clauses. Details or a copy of applicable safeguards are available by email.
8. Your rights
Subject to applicable law, you have rights of access, correction, erasure, restriction, portability and objection to processing based on legitimate interests. Consent may be withdrawn at any time without affecting prior lawful processing.
Requests are handled at [email protected], subject to identity verification and applicable legal time limits.
You also have the right to lodge a complaint with a supervisory authority.
9. Changes to this policy
Updates will be published here. Additional notice or consent will be provided where required by law.
Operator & contact
FRTN SOFTWARE S.R.L.Aleea Cumintenia Pamantului nr. 10
Sector 6, Bucharest, Romania
Trade register: J2025064552005
Tax identification number (CUI): 52403251
[email protected]

